CCTV News:According to the website of the Ministry of Transport on July 22, the Ministry of Transport recently issued a notice on the issuance of the "Measures for the Operation and Management of the Online Booking Taxi Supervision Information Exchange Platform".
The full text is as follows:
Measures for the operation and management of the online taxi reservation supervision information exchange platform
Chapter 1, General Provisions
Article 1: In order to strengthen the operation and management of the online booking taxi supervision information exchange platform (referred to as the online booking taxi supervision information exchange platform), standardize data transmission, improve the supervision efficiency of the online booking taxi industry, and create a good business environment, in accordance with the Interim Measures for the Management of Online Booking Taxi Business Services (Ministry of Transport, Ministry of Industry and Information Technology, Ministry of Public Security, Ministry of Commerce, State Administration of Market Regulation, Order No. 46 of 2019 of the Cyberspace Administration of China) and other relevant provisions, these Measures are formulated.
The second article is that the online car-hailing supervision information exchange platform as mentioned in these measures includes the online car-hailing supervision information exchange platform at the industry level (referred to as the industry platform), the provincial-level online car-hailing supervision information exchange platform (referred to as the provincial platform), and the urban-level online car-hailing supervision information exchange platform (referred to as the urban platform).
Article 3 These Measures shall apply to the data transmission, operation and maintenance, and data quality evaluation of the online car-hailing supervision information exchange platform.
Fourth, the Ministry of Transport shall guide the operation and management of online car-hailing supervision information exchange platforms at all levels.
The transportation authorities of all provinces and autonomous regions are responsible for the operation and management of provincial platforms, and guide and supervise the operation and management of urban platforms within their respective administrative regions.
The municipal transportation authority directly under the Central Government and the municipal transportation authority divided into districts (referred to as the urban transportation authority) is responsible for the use, operation and maintenance management of the platform in the city.
Each online ride-hailing platform company (including platforms that rely on Internet technology to provide information services and jointly provide online ride-hailing taxi services with online ride-hailing platform companies) is responsible for standardizing the operation management and data transmission of this platform in accordance with relevant regulations.
Chapter 2, Data Transmission
Fifth, the competent transportation departments of each city shall transmit the relevant license information of the company, vehicle and driver of the online car-hailing platform in real time through the transportation administration information system for the industry platform to share in real time. If the real-time sharing is not possible, the relevant license information of the company, vehicle and driver of the online car-hailing platform shall be entered and uploaded in a timely manner through the industry platform, and updated at least once a week in principle.
Article 6 After obtaining the corresponding "Online Booking Taxi Business License", the online car-hailing platform company shall transmit basic static data such as the online car-hailing platform company, vehicles, drivers, and dynamic data such as order information, business information, positioning information, and service quality information to the industry platform from 0:00 the next day.
Article 7: Online car-hailing platform companies shall strengthen the standardized management of data information, and the transmitted data related to online car-hailing operation services shall be directly connected to the industry platform and shall not be transmitted through third-party platforms or systems.
Eighth, after the data of the online car-hailing platform company is transmitted to the industry platform, the industry platform forwards the data to the relevant provincial platform and city platform in real time. Local transportation authorities shall not require the online car-hailing platform company to transmit the same data repeatedly to the provincial platform or city platform.
Article 9 The operation information data received by the industry platform shall be kept for a period of not less than two years.
Article 10, the network about the car platform company shall establish and improve the working mechanism of data transmission, designate a special person responsible for data transmission, clear with the industry platform integration of the responsible person, business personnel and system technical personnel, and inform the industry platform. The above personnel information changes, should be informed in a timely manner.
11Th Article: If an online ride-hailing platform company needs to suspend the operation of the online ride-hailing platform due to foreseeable reasons such as system transformation and server migration, it shall inform the industry platform 72 hours in advance.
12Th, due to natural disasters, production safety accidents and other unforeseen emergencies caused by system failure, unable to transmit data normally, the online car-hailing platform company shall promptly inform the industry platform, and take effective measures to restore the normal operation of the system as soon as possible. After the system failure is eliminated, the online car-hailing platform company shall promptly retransmit the missed data and submit a written report on the handling.
13Th Article: If an online car-hailing platform company has the potential to endanger the security of the industry platform system during the process of technology access and data transmission, the industry platform has the right to suspend technology access and data transmission; if losses are caused, relevant responsibilities shall be investigated according to law.
Chapter III, Transmission Quality Requirements
Article 14: Online ride-hailing platform companies shall ensure the integrity, standardization, timeliness, and authenticity of data transmission, and ensure the quality of data transmission.
Article 15 The quality of the transmitted data meets the following requirements:
(1) Data integrity: The data transmitted by the online car-hailing platform company shall comply with the relevant requirements of the "General Technical Requirements for Online Taxi Reservation Supervision Information Interaction Platform (Interim) ", ensure that the basic static data and dynamic data fields are complete and complete, and ensure that the full amount of data is transmitted without omission of information and fields.
(2) Data standardization: The content of the data fields transmitted by the online car-hailing platform company shall comply with the relevant requirements of the "General Technical Requirements (Interim) of the Online Taxi Reservation Supervision Information Exchange Platform" in terms of element name, field name, data type, field length, value range, data accuracy, coding rules, etc.
(3) Data timeliness: If the basic static data of the online car-hailing platform company changes, the data shall be transmitted to the industry platform within 24 hours after the change; order information, business information, service quality information, etc. shall be transmitted in real time, with a delay of no more than 300 seconds; positioning information shall be transmitted in real time, with a delay of no more than 60 seconds.
(IV) Data authenticity: The data content transmitted by the online car-hailing platform company should be true and effective, the basic static data and dynamic data should be related to each other, and the logical relationship between the relevant data should be correct, true, and complete.
Chapter 4, Transmission Quality Assessment
Article 16 The industry platform regularly conducts an evaluation of the data transmission quality of online car-hailing platform companies, and the evaluation content includes data integrity, standardization, timeliness, authenticity, etc. The data transmission quality evaluation indicators and calculation methods of the online booking taxi supervision information exchange platform are shown in the attachment. The specific evaluation indicators and calculation methods will be updated according to the development of the industry.
Article 17: Data transmission quality evaluation work is divided into monthly and annual evaluations, with monthly and annual evaluation cycles being every natural month and every natural year.
Article 18 The data transmission quality evaluation results of online car-hailing platform companies are regularly announced by the industry platform, and the annual evaluation results are included in the quality and reputation assessment of taxi Enterprise Services. The industry platform regularly announces to the public the basic operation of the national online car-hailing industry, and the online car-hailing platform companies that do not transmit data to the industry platform as required.
Encourage transportation authorities at all levels to make full use of the online car-hailing supervision information exchange platform at all levels to strengthen the monitoring and analysis of the operation of the online car-hailing industry and publicly release the analysis results to accept social supervision. Encourage local transportation authorities to rely on the online car-hailing supervision information exchange platform at all levels to improve law enforcement efficiency and enhance the precision and intelligence of regulatory law enforcement.
Chapter 5, Operation and Maintenance
19th Article, local transportation authorities shall clarify the responsible person and contact person for the use of the industry platform, and inform the industry platform; it is necessary to strengthen the application and opening management of the industry platform login account, and urge users to properly keep the account information and change the password regularly.
Article 20 The competent departments of transportation at all levels shall, in accordance with the requirements of relevant national laws and regulations, strengthen the cyber security, data security and personal information protection management of the online car-hailing supervision information exchange platform, implement cyber security level protection, strengthen data transmission tracking, and regularly carry out security investigation. For discovered security risks and loopholes, timely rectification shall be made, and the whole process data security management system shall be established and improved. Necessary measures shall be taken to prevent data from being tampered with, destroyed, leaked or illegally obtained or illegally exploited.
Article 21: All levels of online car-hailing supervision and information exchange platforms shall establish a platform system operation management and fault emergency response mechanism, conduct real-time monitoring of the operation of the system 7 × 24 hours a day, and deal with system failures in a timely manner.
Article 22: Local transportation authorities may, in accordance with the needs of joint supervision of the online car-hailing industry, conduct technical docking with relevant information systems of other management departments to achieve information sharing.
Article 23: Network link maintenance is carried out jointly by all levels of online car-hailing supervision information exchange platforms in accordance with the principle of hierarchical management. Network links between ministries and provinces (autonomous regions and municipalities directly under the Central Government) are jointly maintained by industry platforms, provincial platforms or municipal platforms directly under the Central Government; network links within provinces (autonomous regions) are maintained by provincial platforms and urban platforms.
Chapter VI, Supplementary Provisions
Article 24: Where private passenger car sharing business is conducted, data and information shall be transmitted in accordance with relevant local regulations.
Article 25: Units responsible for the operation and maintenance of industry platforms shall do a good job in operation and maintenance, data transmission management, data security, etc., to ensure the safe and stable operation of the platform system, and shall not provide, process, and use relevant data information without authorization.
Article 26 These Measures shall come into force on July 1, 2022.