L Hybrid Since then, with the blessing of a new hybrid system,Changed consumers’ inherent impression of American fare oil.Coupled with the appearance of the atmosphere and good control, it has won the support of many consumers. However, with the passage of time, many car owners reported the existence of the car.qualityproblem
Recently, a Mr. Chen from Haikou, Hainan, told the Chief of Staff about the car feedback:
In April 2024, I bought a Ford Sharp L. Soon after I picked up the car, I found that when the vehicle was in the starting state, when it was at low speed or when it was accelerating or decelerating, it would send out ".Cough cough "The voice.
in additionA Mr. Li from alsoTo the chief of staffTalking about car feedback：
In addition to abnormal sound, lThe gearbox still has a setback problem.The driving experience is a bit poor.
Going to the 4S shop for inspection, the after-sales staff explained: "This voicenormal, yesGear-driven",and said that the test drive also has this voice.
Faced with the helplessness of the 4S shop, the above two car owners were very confused and anxious, questioning why a car manufacturer could not repair the car?
I often listen to this questionThe chief of staff said that all riders on the car show know that the main reason is thatLack of experience in the field of mixingIt is difficult to cope with all kinds of complicated problems in actual use.
But cars, as a mass consumer product,And gearbox, as one of its core components, the problem of failure can not be ignored. WeHope Chang ‘an FordActively communicate with users to find solutions.Otherwise, it will reduce users’ trust in the brand.
Besides the gearbox problem,The car has not been updated for a long time and the navigation version is old.It is also the hardest hit area for vehicle complaints.
Many old car owners reported:
The locomotive system has not been updated for two or three years., there is a phenomenon of caton;The navigation version is old.Many routes are not accurately navigated; When buying a carOfficial propaganda can be connected to mobile phones, but as of today, this function is still not supported.
There are also some sharp car owners who have feedback:The front and rear doors are uneven, the chassis/exhaust pipe is rusted, the car crashes/black screen, and the engine lights up.
The above complaints from car owners have undoubtedly had a certain impact on the sales of Sharp L.
It is understood that from January to May 2024, the cumulative sales volume of Sharp L was 9,768 vehicles.It decreased by 61.7% year on year.. (This is just a microcosm of Changan Ford’s models. )
after allNowadays, consumers are more rational in buying cars and pay more attention to the quality and reliability of vehicles..
When a brand has frequent quality problems, it will definitely flinch and choose other brands with more quality assurance. Even former loyal fans may turn to other competitors because of their concerns about quality.
Therefore, if Changan Ford wants to get rid of the current predicament and regain the market share and the trust of consumers, it must face up to the quality problems and improve the quality control and after-sales maintenance level of its models. Only in this way can we achieve a counterattack in the fierce market competition and return to the track of sales growth.
Today’s topic:After reading this article, will you still buy Ford Sharp L?Please leave a message in the comments section.